Staff may find that they are able to login to nForma, click the Portal button and are then taken to the portal reset password page. However, once there, they input their password and receive an error message. Staff tend to use their nForma password as their portal password. This may be an issue as the nForma password criteria is not the same as the portal. Please ensure the teachers are following the new portal criteria when creating a password.
- Upper case
- Lower case
- Number
- Special character
- 8 or more characters
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article