Permission levels control the level of access staff have to Wellbeing records. All staff can see that a Wellbeing record exists, but the level assigned to the staff member determines whether they can view the details or modify the record.
There are four available permission levels:
- Level 1: Principal – Most secure
- Level 2: Leadership – High security
- Level 3: Administrators – Medium security
- Level 4: All Staff Users

Setting a Staff Member's Permission Level
To set a staff member's access level:
- Go to Apps > Users > Staff.
- Find the relevant staff member.
- Under Actions, click Permission.
- Select the appropriate permission level for the staff member.

Portal Admin Access
Portal Admin access is separate from the Wellbeing permission level. A staff member can be granted Portal Admin access regardless of their assigned Wellbeing permission level.
This means that being an Administrator does not automatically make a staff member a nParent Portal Admin. Similarly, a Level 4 - All Staff User can be granted Portal Admin access if another Portal Admin gives them this permission.
To grant or remove Portal Admin access:
- Go to Apps > Users > Staff.
- Find the relevant staff member.
- Under Actions, select Make/Remove Portal Admin.

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