When copying from an external source, such as word, html codes may also be copied across. These codes are the reason why the font formatting is incorrect. Try this for the student in Student data entry.
- Edit the comment box
- Place cursor in comment box
- Click on HTML button on toolbar
- Locate and delete the code that looks similar to this ‌
It might also have a different number
If this number is not there, look for a graphic that is square in the comment box and delete the code that represents it in HTML.
Once fixed, archive only that student’s Home Group and republish the students report under Parent Portal> Manage Reports.
HINT: To insert codes that represents symbols, it gets a little tricky. We need to use codes that HTML recognises.
- DIVISION: simply type ÷
- MULTIPLICATION: simply type ×
- SUBTRACTION: simply use the minus symbol on your keyboard
- 1/3 : does not work on the report template
- ¼ : simply type ¼
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